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  • Feedback: Guild Wars 2 Mac 64-Bit Client
    Jon Olson.8439 said: Please continue discussion on the new forums.

  • Silver tier ranked matches - 26 lost matches
    Cal Cohen.3527 said: Can you tell me which account you were playing on when you lost 26 games in a row? Looking at the match history of this account I see the longest losing streak is 11 games, and you've also had a win streak of 12 games.

  • ArenaNet Launches New Forums!
    Gaile Gray.6029 said: Today we’re opening new official Guild Wars 2 forums! You can read all about our new forums in today’s blog post and you can access them here.

    The forums you are viewing here will be locked for posting later today, September 12, 2017, and we plan to retain them in read-only mode through October of 2017. Our new forums will offer a fresh start and will provide a great setting for all the conversations that are sure to come with the launch of Guild Wars 2: Path of Fire and Living World Season 4.

    We have created a few essential administrative or introductory threads for the new forums. You’ll also find useful announcement (“sticky”) threads, such as those that gather bug reports or player input or that host player screenshots. You’re welcome to recreate a thread that you first posted here on the new forums, or ask a forum member to do so with a thread that they started.

    You may want to pay special attention to our guide to the new forums, a thread that contains ...

  • Authenticator problem (expired code??)
    Chris Barrett.3280 said: The issue of needing to wait a little while to use a two-factor auth code should be resolved. Please let us know if you still have any time-based issues with two-factor auth.

    Just in case, I'll also remind anyone who altered or removed two-factor auth from their GW2 account that if you want to re-enable it, you also have to reset/re-synchronize your mobile app's code for GW2.

  • Weekly WvW Team Play On Live
    Raymond Lukes.6305 said: Winner! see you guys in 25!

  • Weekly WvW Team Play On Live
    Raymond Lukes.6305 said: For this week first haiku following the rules below with your world name will be where we play today! We're playing in 30 min so get those haiku written.

    There are only three lines, totaling 17 syllables.
    The first line is 5 syllables.
    The second line is 7 syllables.
    The third line is 5 syllables like the first.

    If we played on your world in the last month we will pick the next “first”

  • Path of Fire content milestone
    Mike O Brien.4613 said: Hi all,

    Today we hit an internal milestone: we locked down all content and feature development for Path of Fire. We now move the game to our staging servers and start final preparations for launch.

    This expansion is all about content, and today’s milestone marks the completion of eighteen months of content creation. It’s been a labor of love for the team. We hope we’ve brought each story chapter, each open-world zone, and each mount up to the level of what you experienced in the demos last month.

    Thanks to everyone who joined the demos and the stress tests. We used those tests to inform our final balance tweaks, and to squash some bizarre bugs that we could only reproduce under heavy load, like the one where Raptors would randomly show up in non-demo maps.

    We’re in the home stretch. Eleven days to launch! We can’t wait to play Path of Fire with you!

    Mo

  • Absolutely dislike the new fractal.
    Benjamin Arnold.3457 said: We aren't happy with how the length of Shattered Observatory ended up either. It ended up being out of whack with the standard fractal experience for most players. We are taking a lot of things into consideration for the next fractal.

  • League dominator Elite problem
    Cal Cohen.3527 said: I'm not seeing an issue with this achievement internally. Is it possible that you're playing around daily reset time? The win tracker for this achievement resets with the daily reset, so that could be what you're seeing.

  • Won't let me queue with a partner
    Ben Phongluangtham.1065 said: I can think of 3 possible reasons.

    1) You or your friend are currently dishonored.
    2) One of you haven't met the PvP Rank requirement of rank 20 for participating in ranked matches.
    3) You're in a group with someone from another region (NA vs EU).

  • Losing ranked rating in unranked matches
    Ben Phongluangtham.1065 said: I'd never heard of something like this happening either, so I looked up your matches and rating changes to make sure there wasn't some bug.

    I'm not seeing any rating changes during times that correspond with your unranked matches.

  • Broken Team Chat in WVW
    Raymond Lukes.6305 said: Hey guys,

    I'm really sorry this fix took so long but there were a lot of factors at work here. I think we've finally got bug fix and it should be live for everyone. If you are still having trouble please let us know.

  • Contents that needs blacklisting
    Lawton Campbell.8517 said: Happen to have the IDs?

  • Warbringer Glider
    Lawton Campbell.8517 said: Ah, the unlock mechanism is a new one that isn't picked up by my content reading bits.

    Not sure when I'll have that fixed.

  • "Design-a-Weapon" Contest!
    Stephanie Bourguet.4781 said: No problem with that as long as you submit a digital 2D image in the end. The technique you use to render that is up to you.

    That too.

    Weapons using a same theme are still different weapons. This line just means that you can't submit several times the same entry and expect it to be treated as individual entries. In any case, belonging to the sponsors' team, I can say that weapons belonging to a same theme are okay for us.

    We don't pick 20 finalists, as in entities. We pick 20 finalists, as in 20 entries.

    You should not submit a zip. Zips are considered void by default. Your file should be .JPG or .PNG or .PSD and be light enough to fit the requirements.

    Then it's okay. You're not using a bot or a script to cheat.

    Just write “erratum2”

    That seems ok, particules wise.

    Again, blue lines are a guideline you can take some liberties with.

  • Mai trin help
    Benjamin Arnold.3457 said: The cannons target each player. Just spread out from everyone else and dont run around all crazy. Just step out of the AoEs and only use your dodge when you really need it to get to a safe spot, and it becomes a really easy phase.

    Also don't facetank mai trin's attack unless you have a condi cleanse, since she stacks crazy bleeding stacks on you. Stay close to her, but try to be behind her when you can.

  • Stuck in wall - Stuck command
    Ben Phongluangtham.1065 said: Yeah, all player used knockback and pulls anywhere will be affected.

    Monster knockback and pulls are not being changed for now.

  • Absolutely dislike the new fractal.
    Benjamin Arnold.3457 said: Viirastra has 2 core mechanics:
    1. Stand in the bubble when you have the skull
    2. Bounce the marble on your head (only 1 person needed, backup helpful)

    If you do these two mechanics correctly, the rest of the fight is pretty easy. Failing these two mechanics quickly snowballs the fight to failure.

    There are also two minor mechanics:
    1. Don't stand in the AoEs (You can jump over many of them)
    2. Kill the big clones, then drag the little ones to the boss.

    Doing these two mechanics reduces the damage pressure to almost nothing.

    Theres a bit more to the fight, but this is the core that will allow you to succeed in non CM.

    If you are failing the marble, try lower tiers. The marble pattern is significantly easier. Also note that when the marble bounces on your head, it refreshes your SAS. Your SAS is OP and you should use it to move around.

    Edit: If your group is learning, try having everyone do the marble at once. There i...

  • Absolutely dislike the new fractal.
    Benjamin Arnold.3457 said: Viirastra has 2 core mechanics:
    1. Stand in the bubble when you have the skull
    2. Bounce the marble on your head (only 1 person needed, backup helpful)

    If you do these two mechanics correctly, the rest of the fight is pretty easy. Failing these two mechanics quickly snowballs the fight to failure.

    There are also two minor mechanics:
    1. Don't stand in the AoEs (You can jump over many of them)
    2. Kill the big clones, then drag the little ones to the boss.

    Doing these two mechanics reduces the damage pressure to almost nothing.

    Theres a bit more to the fight, but this is the core that will allow you to succeed in non CM.

    If you are failing the marble, try lower tiers. The marble pattern is significantly easier. Also note that when the marble bounces on your head, it refreshes your SAS. Your SAS is OP and you should use it to move around.

    Edit: If your group is learning, try having everyone do the marble at once. There i...

  • Will vendors be updated for PoF?
    McKenna Berdrow.2759 said: Awesome, thank you!

    One more question, will these be available in skirmish chests, like proofs of heroics?
    There will be a new skirmish chest with the new currency in them.
    Will that new chest replace the old ones in a retroactive manner?
    All skirmish chests earned before PoF launch will contain Proof of Heroics. All skirmish chests earned after will have the new currency.

  • Will vendors be updated for PoF?
    McKenna Berdrow.2759 said: There will be a new skirmish chest with the new currency in them.
    Thank you for this information.

    After PoF releases, will Proof of Heroics still be available to buy HoT sigils, runes, recipes, and hero points at the current exchange rates?

    There are players with many thousands of unspent Proofs of Heroics and there will be new HoT purchasers that would like to buy HoT goods and hero points…

    I have many characters that I have not bothered to spent Proof of Heroics on and that have not gained their HoT skills. Should I consider spending them now or after PoF releases..

    If past experiences teaches me anything, it's likely that this system will change a lot more than we are currently being told.

    Ref:
    [Notarized Scroll of Heroics]
    [Notarized Scroll of Maguuma Heroics
    You will still be able to purchase everything you can now with Proof of Heroics.

  • Will vendors be updated for PoF?
    McKenna Berdrow.2759 said: Awesome, thank you!

    One more question, will these be available in skirmish chests, like proofs of heroics?
    There will be a new skirmish chest with the new currency in them.

  • Guild Wars 2 Fan Art by Skaven Zverov
    Gaile Gray.6029 said: That engi is flippin' awesome, I agree!

  • Will vendors be updated for PoF?
    McKenna Berdrow.2759 said: We will be adding a new currency that is similar to Proof of Heroics that will allow you to buy new sigils, runes, recipes, and hero points from PoF.

  • Stuck in wall - Stuck command
    Ben Phongluangtham.1065 said: We're actually working on adjusting how the /stuck command works in PvP maps now. It won't be an instant death, but it will work much more reliably. Also, should provide some better feedback when used.

    Additionally, we have a change we're putting in for player used knockbacks & pulls that should greatly reduce the frequency this happens. It's been going through testing now and if all goes well, will go out in the next few weeks.

  • Lots of Art by Jyl
    Gaile Gray.6029 said: Love these, Jyl! You have a special gift with lighting and faces.

  • Guild Wars 2 Fan Art by Skaven Zverov
    Gaile Gray.6029 said: Gorgeous, gorgeous, gorgeous! I'm so happy to see these! <3

  • [RL Fan Art] Pixel Art Beader Coasters
    Gaile Gray.6029 said: Tooo cute!!!

  • Current State of Support: August 28, 2017
    Gaile Gray.6029 said: As the first post in this thread explains, there is a delay in responding to tickets. We're sorry for this situation and I am sure Support will respond to your son as quickly as possible.

    He seems to have created two tickets. Duplicate tickets will slow down the process of getting help. Please tell him not to create any more tickets.

  • 90+ second teammate dc, -15 rating anyway
    Cal Cohen.3527 said: I took a look at this match and the longest disconnect was a player who disconnected about 70 seconds before the match ended.

  • Absolutely dislike the new fractal.
    Benjamin Arnold.3457 said: Those adds have like 12k health and do very little damage. Just AoE them and they poof.

  • Feedback: Guild Wars 2 Mac 64-Bit Client
    Jon Olson.8439 said: Hey folks, be sure to give the latest build we just dropped a try.

  • Game Update Notes - August 8, 2017
    Mark Katzbach.9084 said: Bug Fix:

    Updated to prepare for the September 7 Path of Fire stress test.


  • Absolutely dislike the new fractal.
    Benjamin Arnold.3457 said: Viirastra has 2 core mechanics:
    1. Stand in the bubble when you have the skull
    2. Bounce the marble on your head (only 1 person needed, backup helpful)

    If you do these two mechanics correctly, the rest of the fight is pretty easy. Failing these two mechanics quickly snowballs the fight to failure.

    There are also two minor mechanics:
    1. Don't stand in the AoEs (You can jump over many of them)
    2. Kill the big clones, then drag the little ones to the boss.

    Doing these two mechanics reduces the damage pressure to almost nothing.

    Theres a bit more to the fight, but this is the core that will allow you to succeed in non CM.

    If you are failing the marble, try lower tiers. The marble pattern is significantly easier. Also note that when the marble bounces on your head, it refreshes your SAS. Your SAS is OP and you should use it to move around.

    Edit: If your group is learning, try having everyone do the marble at once. There i...

  • Vote to Delete Servers!! Make new Worlds!
    Gaile Gray.6029 said: With a dev response some pages and with this thread being more off than on topic, we'll go ahead and close it now.

  • Path of Fire Stress Test September 7
    Ester Sauter.7694 said: Because that is also when we are at work

  • Filtering Demo Characters
    Lawton Campbell.8517 said: Huh, that's super strange. Not sure why it's broken, will have to look into that.

  • Cannot access all ids in /v2/titles
    Lawton Campbell.8517 said: click here is returning “all ids are invalid” for you? It's returning all the title data without error for me.

  • Path of Fire Stress Test September 7
    Gaile Gray.6029 said: We conduct stress tests when the developers are able to participate. This is not a preview, this is a test with a purpose. We're fully aware that not everyone will be able to participate, and we're sorry. But asking the dev team to time-shift to work during night-time hours for a stress test would be counterproductive.

    We thank those who choose to and are able to participate and we look forward to seeing everyone on September 22nd when we launch the game!

    Thanks for being so understanding. The game will be better for everyone with the help of those who are able to participate, and I appreciate your positive attitude!

  • Current State of Support: August 28, 2017
    Gaile Gray.6029 said: What we see in the history is that you're creating a ticket and then closing it as no longer needing help, then opening a new one. This happened four times in seven days, and it will not expedite service but in fact will slow it.

    Please allow a ticket to remain open until it has been resolved.

    Thank you very much for your patience. We appreciate it and will help as quickly as possible!
    i closed the privious 3 tickets because i chose the wrong categories… finally i saw the category “guild wars original”…
    Thanks for the explanation. You will be helped as soon as possible.

  • Current State of Support: August 28, 2017
    Gaile Gray.6029 said: Reminder to everyone, so that we can assist you as quickly as possible:

    Please create one ticket and leave it open until your issue has been resolved.
    Do not close a ticket and then open a new one on the same subject.
    Do not open a new ticket to ask for an update about a ticket you submitted earlier.
    If you need to update a ticket after it has been closed, please use the “create an update” feature on the website, where you are reopening your existing ticket. Otherwise, simply respond to the e-mail associated with the previous ticket and that will automatically re-open the existing ticket.


  • Current State of Support: August 28, 2017
    Gaile Gray.6029 said: What we see in the history is that you're creating a ticket and then closing it as no longer needing help, then opening a new one. This happened four times in seven days, and it will not expedite service but in fact will slow it.

    Please allow a ticket to remain open until it has been resolved.

    Thank you very much for your patience. We appreciate it and will help as quickly as possible!

  • Path of Fire Stress Test September 7
    Gaile Gray.6029 said: As you will note, I have updated the informational post after the stress test announcement to let everyone know that Elite Specializations will not be changed for this stress test.

    Please keep in mind the objective of the stress test is not to preview or test skills or specializations, and that you will be performing a very valuable service if you care to join us during the stress test.

    Thanks for understanding.

  • Path of Fire Stress Test September 7
    Gaile Gray.6029 said: Please make a single thread/post as you did before the last stress test on what you have included in the stress test.

    Thx in advance.
    I will post about the contents of the test in this thread.

  • Path of Fire Stress Test September 7
    Gaile Gray.6029 said: Even better, now! We moved it up by two hours, so the test will start at 17:00 or 5:00 PM BST!

    We changed the time to better accommodate a larger number of players, but two hours is optimal for the developers.

    It would be great to be able to test any changes on the elite specs as well. Ofc, that should be complemented with a brief changelog.
    I have inquired about whether we are including updated elite specs. I do not anticipate that we will be posting a changelog for a stress test. I will update when I know more.

    Good try.

    Excellent advice!

  • Is the LFG tool abuse being addressed?
    Benjamin Arnold.3457 said: I am going to look into a solution for this.

  • Path of Fire Stress Test September 7
    Gaile Gray.6029 said: Info from previous test, which should still apply:

    The test will likely run about two hours
    Your feedback would be welcome in this thread
    If you run into a bug, use /bug and fill out a report
    Demo characters will be wiped in preparation for launch
    Please play with your existing demo character. (This is updated at the devs' request, as we do not need you to create a new demo character unless you do not have one present on your account.)

    UPDATE: Elite specializations will be unchanged from the previous stress test or from the Elite Specializations Preview Weekend. Changes are being made, as stated last week, but they will not be included in the stress test.

    Thanks again!

  • Path of Fire Stress Test September 7
    Gaile Gray.6029 said: UPDATE: The Stress Test will take place at 10:00 AM Pacific Time on Thursday, September 7th. We believe this will allow more of our European players to join us and will allow everyone to participate in the test and then watch our Guild Chat livestream, if they so desire. See you then!

    We will be conducting a brief stress test for Guild Wars 2: Path of Fire on Thursday, September 7th, beginning at 10:00 AM Pacific Time (17:00 GMT). Anyone with a Guild Wars 2 account is welcome to participate. To join the stress test, please log in to your Guild Wars 2 game account, create a new “Demo” character on the character selection screen, and head into the Crystal Oasis. Play as you normally would play, but because this is a stress test, be prepared for possible in-game performance issues as the testing takes place.

    Thanks for your help!

  • Current State of Support: August 28, 2017
    Gaile Gray.6029 said: I would encourage you to continue the dialogue with support, and continue doing outreach to your video card provider, if that's what our technical support agents suggest. I hope things improve for you!

  • Current State of Support: August 28, 2017
    Gaile Gray.6029 said: Yes, when you submit a duplicate ticket — as you did — they will close it. And that is one thing that ultimately creates a delay in the system: for you, and for others waiting for help.

    As we have said many times: If you wish to or need to update your ticket, or if you are seeking an update, please respond to your existing ticket and do not create a new one.

    You asked for an adjustment that required you to respond after you had performed certain functions. According to the record, you did those things and have been helped with, in my opinion, a generous outcome in your favor.

    In addition, your delay may also have been caused because you submitted a duplicate ticket. But ultimately, it appears you were helped. If you believe differently, please update your existing ticket to discuss with CS.

    I see that your account was compromised and that Customer Support was able to help you both retrieve the account and secure it. Welcome back to the ga...

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